Services

  askON

        The askON/ONdemande service has been fully operational since January 7, 2008.
It is Ontario's real-time chat reference service.

Staff from ten participating public libraries and seven post-secondary institutions are staffing phase 1 of the service on a rotating schedule. In the first two weeks we have handled over 500 information requests!

This public service, accessible from the web sites of the ten participating libraries is open for business 40 hours per week (~10 in french) - Mon.-Thurs. 1pm-8pm and Fri.-Sun. 1pm-5pm.

The askON service for post-secondary students is accessible from the web sites of the seven participating academic libraries 60+ hours per week - Mon.-Thurs. 11am-10pm and Fri.-Sun. 11am-5pm.

An offline email service exists when askON is closed.

askON answers questions in a wide range of subjects. We will accept questions from visitors outside the phase 1 library sites and from visitors outside Ontario; but we may, depending on the question and the availability of staff, refer visitors to their local library.
At this time, the marketing focus for the service will be on the participating library communities. We anticipate being able to add more libraries and communities for September 2008.

Access Ontario's real-time chat reference service here

 BTPL Offers....

Acceptable Computer Use Policy
Guidelines established by BTPL for the use of computer workstations and equipment.

Assistive Technologies
The Timothy Findley Branch has an assistive technology computer with a touch-screen feature, multi-sized mice, and various software, i.e. ZoomText, System Access, and Read & Write Gold to help you get the most out of your computer experience.

Audio Books & CD-Sound Recordings 
BTPL offers a wide variety of books that have been read onto audio CD.
These are excellent formats for the visually impaired, joggers and walkers, those who drive long hours and for anyone who would rather listen than read.

Children’s Services
BTPL offers a wide range of programs and services for children.
Obtain our current schedule here. 

Copy / Fax
Photocopies / Computer printouts
$ .20 per page
Local Fax   $1.00 per page
Long Distance  $ 2.50 per page
Out-of-Country   $ 5.00 per page

Computer / Internet Access / Wireless
Free Internet access at each branch with a valid BTPL membership. Our Beaverton and Cannington branches offer wireless connectivity. This service is funded by Industry Canada through the Community Access Program initiative.

DVD - Video
Our BTPL collection is moving from the VHS format to this preferred medium for motion pictures. We are actively expanding our DVD collection in all branches.

e-Content
eContent is the digital version of books, journals, and database content. You can access your library’s eContent 24 hours a days, seven days a week.
Search our collection of eBooks and eAudiobooks here.  

Electronic Reference Services
Updated computer files of related information.
Check out our current selection here. 

Exam Proctoring
Please contact the CEO to enquire about arrangements.

Holds, Loans, Fines, Renewals

Rapid Reads & High Demand Items as well as Children and Adult materials have different loan periods and associated fines.
Please
Obtain our pamphlet with details here     

Interlibrary Loans (Children and Adult)
BTPL staff upon determining that your item request cannot be met within our system collection may request it be borrowed from another library on your behalf. The item may take several weeks before it is available and the loan period, fines and renewals vary.

INFO Ontario
While BTPL provides services that meet many community needs, we cannot meet all the informational, cultural and recreational needs of our patrons. Using the INFO network, we can provide our patrons access to the information resources of public libraries across the province and beyond. INFO incorporates web-based interlibrary loan management software (VDX) with the catalogues of 161 public libraries across the province and access to non public library resources such as Amazon, Globe and Mail, Archives of Ontario, Library and Archives Canada and the Ontario Council of University Libraries. This free service allows us to provide you with the items you need in a timely manner.
Search the INFO database here

Language Resources
BTPL offers a French collection of books and DVD's. All language formats are available through INFO Ontario .

Large Print
New items arrive on a regular basis and every three months BTPL receives a new shipment of circulating items.

Library Account Management
BTPL patrons may access our Online Public Access Catalogue (OPAC) with their valid library card. Click on "My Account" to manage your personal library account.

Library Membership
Every person who lives, attends school or pays property and/or business taxes in the Municipality of Brock may apply for a library card free of charge. Any person who does not meet these requirements may apply for a library card for an annual fee of $50.00. Temporary residents of Brock may become members for a three month period for a fee of $ 15.00.
Parents or guardians of children under the age of 18 shall be responsible for any fines or charges incurred by a borrower, is in full-time attendance at any elementary or secondary school, and resides with such parent.

Library in the Community
BTPL Management and Board Trustees welcome the opportunity to provide outreach in our community. Please contact us at info@brocklibraries.ca 

Loan Periods
BTPL items circulate for a three week loan period with a renewal period of two weeks.
Loan periods and renewals will vary for new items, videos, DVD’s, CD’s and special collections like our Pool Large Print and CD items.
There is a maximum number of items per card. Library privileges are suspended when fines and or items overdue exceed accepted limits. Patrons will be billed the value of all lost/damaged items plus a $5.00 administrative fee per item.
Obtain more details here.     

Local History and Genealogy
BLTP offers a variety of newspapers, maps, atlases, periodicals and books.
Cannington branch in partnership with the
Brock Historical Societies offers a microfilm reader and in Sunderland cemetery records are available.  

Online Public Access Catalogue – OPAC
BTPL's OPAC is a database of books, DVD's and other materials owned by BTPL. It is organized and searchable by system or by branch holdings. Access from home is available with a BTPL library account using your card barcode and a password. Please contact the library if you are having trouble accessing the catalogue.
Search the BTPL OPAC here. 

Reader’s Advisory
A challenging and rewarding service in which staff recommend recreational reading materials.
Let us help you find a book or new format you will enjoy or browse our
What`s New Book Shelf.

Reference Services
BTPL helps patrons by providing information and instruction on the use of library resources in response to your enquiries.

Visiting the Library
BTPL provides library services to residents of Brock Township who for reasons of restricted mobility, physical or visual disability, or long-term illness, are unable to visit or use regular library facilities. Please discuss your specific requirements with your local branch staff.

Branch Contact Information